Customer Service

JJ Matthews wants to do everything we can to help you. Below is information to help provide you with the best possible experience with our company and its products.

Shipping and Returns

Items are processed and shipped generally within 3-5 days of purchase. We strive to send items as quickly as possible. Tracking information is provided on UPS and other carriers where available. Tracking confirmation is provided for USPS shipped orders.

We want you to be completely satisfied with your purchase and offer an easy return policy. Return any artwork within the first 30 days for any reason and we will refund the purchase price. Please note that items that are damaged under your care cannot be refunded.

For more details on shipping and returns, please follow this link: Shipping & Returns

Privacy and your security

We take your privacy very seriously. Our site is secured by SSL security on all pages that process your order and personal information. For detailed information please follow this link: Privacy Notice

Contact Us

We respond promptly to all inquiries. Please don't hesitate to send us any questions you may have. To contact us please click here: Contact Us

Other useful information

Please use the following links to help answer other questions on the site. If you cannot find the information you are looking for, please don't hesitate to contact us.

Gift Certificate FAQ

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Conditions of Use

 
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